Developing trusted and relationally competent leaders
Building Trusted and Relationally Competent Leaders is one of the most important pillars to building a Culture of Trust. Trust is the foundational ingredient to solving business challenges.
Today’s leadership is more burdened than ever to meet prevalent business challenges in this volatile environment. Among the top business challenges today identified by AESC in 2018 are: business growth, disruption and talent retention.
Nurturing a Culture of Trust helps leaders create the environment and practices needed to address these business challenges. A culture of trust is an enabler of culture of excellence, innovation, learning/growth and more, which promote positive business outcomes.
A Culture of Trust helps leaders create the environment which promote positive business outcomes
In our 15 years as a learning and development consultancy, we have observed among our clients that their business needs and leadership challenges are primarily people-related.
In fact, as a leader advances in seniority, the people side of his responsibilities correspondingly increases. The people issues they handle also become more complex. His ability to motivate his staff and resolve conflicts becomes even more crucial.
As a leader advances in seniority, the people side of his responsibilities correspondingly increases. The people issues they handle also become more complex.
For this reason, relational awareness needs to be a prerequisite to taking on a supervisory role. Before top performers and high potentials are given leadership roles, relational competencies need to be developed to complement their existing functional skills. This sets them up for success.
We designed three Relational Leadership tracks that will help achieve the leadership goals of each level of leadership.
Hi-potential or high performing individual contributors with no direct reports
Leadership Goal: To be Credible Influencers
Be a capable individual and contributing team player
Resolve inner conflict
Individuals who are new or experienced in leading people and/or teams
Leadership Goal: To be Relational Managers
Develop safety so others will share information
Resolve relational conflicts between self and others, and between departments based on principles not position
Develop others-centredness over self-interest
Individuals who are in the C-Suite or senior management team
Leadership Goal: To be Trusted Mentors
Develop trustworthy leaders who will shape a culture
Resolve conflicts with stakeholders—the board, customers, suppliers, government entities
Demonstrate bold and collaborative leadership
Unleash the power of people to grow the organisation
Co-own ‘Great Place To Work’ with CHRO
Practice and feedback are essential to the learning process. That is why we have designed our leadership tracks to be learning journeys that incorporate experiential programmes, facilitation sessions and executive coaching. Customised assessment tools will also be used to gain insight to each leaders’ individual approach to leadership.
Learners acquire skills in contextualised programmes, immediately followed by a period of application back at the workplace which is supported by executive coaching. This way, the learning is immediately applied with the goal of making it practically useful for each person in their specific work roles.
How we help our clients
Singapore Regulatory Authority
We helped the leadership team of a Singapore regulatory authority build relational competence to increase engagement and performance.
We helped a non-profit organisation's senior leadership to address high attrition by building trust and relational competence in their leaders to create a safe environment.
Global Electronics Manufacturer
We helped the global head to restore and build trust with his senior leadership team, allowing for reconciliation, and mitigating the attrition of key members.
Now that we’ve been back in the office for a couple of days, I’m already seeing instances where my officers are applying the lessons learnt at ROHEI both by initiating conversations on difficult issues, and by responding with empathy and a genuine desire to understand the other person’s perspective and feelings. I’m so heartened to see this shift and I am confident that the ROHEI programme will make us an even stronger team. Thank you for this amazing gift.