People, our most valuable assets

The TCCD team's role is to manage and execute the design, development, and delivery of people development interventions. We journey with our clients in understanding their learning needs, co-creating solutions, and delivering experiential interventions that considers both business results and the people agenda. With our different specialisations - Training, Curriculum Development, and Coaching - we leverage on each other's strengths so we can serve as trusted and authentic learning partners.

Our Operations Department is run by 2 teams collaborating to complete every project and deliver our service beyond expectations.

The Guest Experience Team embodies the trait of hospitality. They ensure that our learning spaces are clean and well-maintained. They welcome guests and participants with a warm smile and perfect greetings. Lastly, they anticipate the needs of the participants and trainers during training. By coordinating with different departments, they are able to get logistic details, room setup requirements and do event or program hosting.

The Training Administration Team performs learning administration-related activities to support programmes. They foster relationships with various stakeholders to ensure compliance and adherence to quality policies and systems. They aim to deliver consistent quality service through a sustainable approach, and identify opportunities for improvement.

The Project Management Team leads and manages the execution of every project, ensuring delivery within scope, budget, and timeline. The team facilitates clear communication among the project team members, who work closely with our clients and the ROHEI team to ensure the objectives of the programs are fulfilled.

Business Development looks into the creation of long term value and relationships by bringing together the needs of our clients, ROHEI's offerings, and business sustainability. Through a consultative selling approach, we explore and journey with our clients to help uncover their needs from a holistic perspective. From there, we seek the best solutions that would help them enhance their human capital and ultimately their business.

The Corporate Planning and Finance Team exists to maintain financial sustainability and promote preparedness. On top of managing accounting duties from invoicing to payables, the team coordinates with different department HODs to execute budgets and forecasts. They also support the management team by driving yearly planning exercises and providing analysis of financial and organisational data for strategic decision making.

The Human Resource department is a partner of the leadership team in implementing projects in the area of people development and management. They handle staff’s welfare and development, making sure that culture is preserved and people flourish in their lane.

Technology serves to enhance operational efficiency and to provide innovative ways to enhance our learners' experience. Our Technology department reviews and explores new applications, systems, and tools to provide the best solutions to our staff and learners.