top of page
  • Writer's pictureROHEI

Growth Mindset: Equipping the Workforce in a World of Accelerating Change

Constant disruption can seem overwhelming. Mindset change is a crucial foundational step in equipping the workforce for the challenges ahead.


The year 2020 threw the world off-course with a global pandemic, punctuated by political unrest, and natural disasters.

The essence of being future ready changed in an instant—it was no longer a nice-to-have but necessary for survival amidst the avalanche of disruptions.

With disruptions now being the norm, businesses face a major challenge. Their people need to adapt to this new reality or be left behind. Mindset change is crucial.

Growth Mindset: the foundation of all learning

In a rapidly shifting world, unless skills and expertise develop with the speed of change, they slip into irrelevance.

But the key is not the skills and expertise in particular, but rather the mindset that facilitates the ability to rapidly adapt to change. We need a growth mindset to enable the ability to learn new skills quickly, to face challenges, to stretch and grow while the world around us continues its dance of unpredictability.

“The passion for stretching yourself and sticking to it, even (or especially) when it’s not going well, is the hallmark of the growth mindset,” says Carol Dweck, psychologist, Stanford professor, and author of Mindset.

“This is the mindset that allows people to thrive during some of the most challenging times in their lives.”

The workforce must cultivate a growth mindset, the foundation for being future ready in a world of accelerating change.

“One of the most useful areas that we have to train our employees is in the area of growth mindset. And that is, if you will, the foundation of all learning.” —DEAN TONG, MANAGING DIRECTOR, UOB.

Partnering with UOB in developing a future ready workforce

We have had a fruitful partnership with UOB for over seven years. More recently, it has been a privilege to be part of the pioneering work of UOB’s Better U programme, which equips their 26,000-strong workforce to build successful careers in the digital age.

Better U focuses on five core competencies essential for UOB employees to remain relevant for the future. The modules aim to encourage a growth mindset, develop complex problem solving skills, and skills in the fields of digital innovation, human-centred design, and data.

We worked closely with UOB to design a learning experience to introduce and inculcate a growth mindset, as the opening of the 12-week programme.

This introductory segment is a highly interactive, experiential learning experience, as learning is caught, not just taught.

Ministers Josephine Teo (MOM) and Chan Chun Sing (MTI) were hosted by UOB CEO, Wee Ee Cheong, and Managing Director Dean Tong

Growth mindset: a foundational element of UOB’s Better U programme

“When we designed the program, the first part of it is where ROHEI comes in, to help us really kickstart the programme to build that whole growth mindset and to set up the people to use the e-learning for the next 12 weeks,” Dean Tong, Managing Director, UOB says.

“People who have been through the programme actually highlighted that one of the areas that has been most helpful is this whole growth mindset.”

Better U continues to gain recognition

Last month, Ministers Josephine Teo (MOM) and Chan Chun Sing (MTI) were hosted by UOB CEO, Wee Ee Cheong, and Managing Director Dean Tong, to witness the award-winning Better U programme in action.

We were honoured to have them watch our segment, and see how we designed the experience to inspire participants to take ownership of their own growth and learning.


bottom of page