Relational Leadership ALL-STAR
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People Managers are more crucial than ever as they are at the heart of today’s most pressing workplace issues. Add to that the heavy load of now having to care for the wellness of their teams, it is more evident that a People Manager’s relational competencies are critical in leading their team.
These skills are the foundation to many of the skills that are increasingly critical for people to flourish today – conflict resolution, decision-making, time management, communication, stress tolerance, presentation skills, social skills, customer service, anger management, and building trust.
What You Will Learn
This programme is specially designed for you to:
Understand personal leadership style and how it impacts the team
Identify factors that build trust in the workplace
Improve organisational communication through use of solutions-focused questions
Influence decision-making by facilitating workplace conversations to reach agreement
How You Will Benefit
When you apply what you have learned back at work, you will:
Strengthen workplace relationships to increase team engagement
Earn respect and trust of others at the workplace
Be able to respond with empathy and understand another person’s perspectives and feelings (communication framework, recognise reality)
Programme Details
Delivery Mode
Face to Face Classroom Facilitated Training
Programme Duration
2 Day (16h)
Who is this for?
Professionals who manage and influence internal and external stakeholders across functions.