Feedback that Fuels Growth: Mastering the Art of Giving and Receiving
For both new and seasoned managers, performance conversations can often feel daunting. When feedback is unclear or avoided, it creates disconnect, leaving employees uncertain about expectations and growth opportunities.
This programme empowers managers with the skills to transform feedback into a constructive, two-way conversation that builds clarity, trust, and alignment. Participants will learn how to give feedback that is intentional and actionable, while also receiving feedback openly to strengthen team relationships.
By mastering these conversations, managers will foster a culture of trust, continuous learning, and accountability, enabling individuals and teams to perform at their best.
What You Will Learn
This programme is specially designed for you to:
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Understanding Performance Management
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Grasp the fundamentals of performance management, including its purpose, the performance management cycle, and the roles and responsibilities of a manager.
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Planning for Effective Performance Management:
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Learn to set clear goals, communicate expectations, and create individualised development plans (IDPs) with practical application through templates and feedback.
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Implementing and Monitoring Performance:
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Master the importance of documentation, conducting structured 1:1 check-ins, and managing difficult conversations, including giving feedback and navigating emotions.
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Reviewing and Rewarding Performance:
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Gain skills in conducting performance appraisals, structuring appraisal conversations, and understanding the principles of rewarding performance effectively.
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How You Will Benefit
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Set clear and measurable performance goals and objectives
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Create and implement Individual Development Plans (IDPs)
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Provide appreciative and developmental feedback
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Manage feedback triggers for productive conversational exchanges
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Deliver performance appraisals in a fair and objective manner
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Manage difficult conversations related to performance
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Understand different types of rewards and their impact on employee motivation
When you apply what you have learnt, you will be able to:
What You Will Learn
This programme is specially designed for you to:
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Understand what feedback is and why it’s important at work
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Learn why people react strongly to feedback and how to manage those reactions
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Use a simple method to give developmental feedback that helps others improve
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Use a clear structure to give appreciation feedback that motivates and encourages others
How You Will Benefit
When you apply what you’ve learnt at work, you will be able to:
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Spot opportunities to give helpful feedback
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Stay calm and open when receiving feedback, even if it feels uncomfortable
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Give feedback that helps others grow and take action
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Share appreciation in a way that makes people feel seen and valued
Delivery Modes
Remote via laptop and desktop
3-hour multi-modal learning delivered over two weeks, combining interactive live sessions and self-paced online modules.
Programme Details
Course Fees
$80/pax
Class Size & Registration
Up to a maximum of 25 pax per class. Registration is available through your organisation’s HR or via self-enrolment.
Drop us a message at learning@rohei.com for any inquiries