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    Training Administration Intern

    Position Summary 

    The Training Administration Intern’s role performs routine learning administration-related activities. He/She supports program coordination by liaising with vendors and relevant stakeholders, managing learner records and updating learning management systems. He/She also consolidates the learning data collected and conducts data analysis for compilation of data reporting. He/She fosters relationships with stakeholders to ensure compliance with organisational quality policies and systems.  

    He/She enjoys working in a team environment and interacts proactively with various internal and external stakeholders. He is eager to serve others, has excellent organisation and administrative skills. He/She typically works in an office environment, often interacts with digital systems, but can also be required to provide support at specific learning venues or client sites.  

    The Training Administration Intern will be responsible for the following:

    Support Program Management for Operations and Learning Administration

    • Respond to routine enquiries related to program
    • Coordinate and prepare pre-program registration, during and post program within timelines
    • Coordinate and inform absentees and/or participants with incomplete attendance or assessments
    • Update Customer Relationship Management (CRM) data to inform attrition and completion rates for the program
    • Communicate with stakeholders about the programs 
    • Report on training admin-related supplies to ensure sufficient stock
    • Deliver tasks in a timely manner

    Manage Stakeholder Relationship

    • Demonstrate communication skills and active listening
    • Maintain professional and ethical judgement when engaging with stakeholders
    • Commit to work collaboratively across departments for the benefit of the organisation
    • Provide feedback to others in a way that builds the person, department and organisation

    Ensure Accurate Data Handling, Reporting & Analysis

    • Clarify data request requirements and timelines to confirm need, nature and intended use of data 
    • Provide data to requesting party in a secure and confidential manner 
    • Perform data maintenance, prepare data and generate reports
    • Maintain appropriate data retention and disposal processes according to policies and procedures

    Ideal candidate should possess:

    • Excellent organization and administrative skills
    • Strong attention to detail
    • Ability to work effectively and efficiently under pressure
    • Confidence in communication skills for reporting to stakeholders at different levels
    • Proficient in MS Office

    Interested applicants are encouraged to visit our website before sending your Resume and Internship Application
    to careers@rohei.com. Only shortlisted applicants will be notified.

    About ROHEI

    ROHEI is a learning and consulting company which helps organisations build a culture of trust where people and results are honoured, and develop trusted and relationally competent leaders. We also help our clients navigate the people aspect of their change journeys. 

    We are privileged to have won the Top Employer Brand (Training Provider) by Influential Brands 2018, and to be recognised by Great Place to Work Institute as one of Singapore’s and Asia’s Best Workplaces since 2015. 

    A team of over 60, we are a diverse family with a singular goal and passion: to inspire hope, joy, courage and purpose in the global workforce.