Courseware Developer

Position Summary

The Courseware Developer designs and evaluates courseware to ensure alignment with organizational learning objectives. He/She collaborates with stakeholders to assess learning needs, design effective curriculum, and integrate emerging research and technologies. By analysing learner outcomes and course performance data, the Courseware Developer identifies improvement opportunities and ensures adherence to quality standards.

He/She also manages accreditation processes and vendor relationships, ensuring compliance and addressing performance issues. Analytical, collaborative, and detail-oriented, the Courseware Developer is focused on creating impactful learning experiences and driving continuous courseware improvement.

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The candidate will be responsible for the following:

Assess learning needs

• Facilitate conversations and/or conduct data collection to clarify and align intended learning outcomes, business priorities, and performance goals

• Assess the client’s operating environment, industry trends, and job context to inform on relevance and application

• Synthesize findings into an actionable learning needs analysis report

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Drive innovation and research

• Monitor emerging research trends and methodologies

• Apply qualitative and quantitative research methods to explore relevant learning hypotheses or challenges

• Translate research findings into clear, actionable insights and recommendations for curriculum design and learning innovation

• Identify opportunities to enhance the curriculum or learning experience

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Design curriculum and courseware materials

• Design courseware that align with curriculum objectives, assessment requirements, client goals, and learner goals

• Select appropriate delivery modes and learning technologies to meet objectives

• Develop courseware materials that align with curriculum objectives and assessment requirements

• Define assessment strategies and criteria and create content for assessments based on curriculum goals

• Brief delivery and support team to ensure consistency and alignment with curriculum intent

• Maintain organised, version-controlled courseware and documentation to support smooth delivery, handover, and audit-readiness

Manage accreditation and certification processes

• Stay updated on accreditation and certification standards and policies to ensure courseware alignment

• Research and identify certification opportunities to strengthen credibility and value of offerings

• Ensure courseware and assessments comply with quality assurance standards and external regulatory requirements

• Implement and document quality assurance processes to align with internal and external regulatory requirements

• Maintain audit-ready records to support accreditation submissions, renewals and compliance reviews

• Collaborate with internal teams and external bodies to meet accreditation and certification criteria

Evaluate Curriculum Effectiveness

• Collect feedback from stakeholders

• Review outcomes to identify learning gaps and trends

• Conduct regular curriculum reviews to ensure currency, effectiveness, and compliance with quality standards

• Report findings and recommend improvements to guide design iterations and decision-making

• Iterate based on prioritized decisions

Manage Stakeholders

• Understand and prioritize stakeholder learning and business needs

• Build and maintain long-term stakeholder relationships, fostering trust and collaboration

• Implement stakeholder engagement strategies to support collaboration

• Communicate and manage expectations and feedback

Manage Vendors

• Develop vendor requirement specifications

• Lead vendor sourcing and selection processes

• Monitor and evaluate vendor performance against SLAs

• Resolve contractual or performance issues in a timely manner

• Foster positive, long-term vendor relationships

Qualifications, Experience & Qualities

• Experience in curriculum design, education, or learning & development

• Strong analytical and data interpretation skills

• Excellent communication and stakeholder management skills

• Proficient in Microsoft Office and learning management systems

• Detail-oriented, organised, and quality-focused

• Collaborative team player who works well independently

• Comfortable managing multiple projects and deadlines is a bonus

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