In 2007, Rachel began the work behind the founding of ROHEI, pursuing a calling to serve the global workforce. Dedicated to Culture Building, Rachel has spent more than 2 decades in the Learning and Development space.

Since 2015, ROHEI has been recognized by the Great Place to Work Institute as Best Workplaces in Asia and Best Workplaces in Singapore. Today, ROHEI has partnered over 150 organisations and worked with Senior Leaders across multiple industries including Banking and Finance, Energy, Healthcare, Education and the Public Sector. In 2019, ROHEI registered a legal entity based out of Shanghai.

Beyond her work in the corporate sector, Rachel's firm conviction to see every youth a success story led her to help start Trybe Ltd, a youth development entity since accorded the Institute of Public Character (IPC) status. Today, Trybe runs the Singapore Boys Hostel, Trybe Aftercare, Trybe Community Referrals as well as Vocational Placement and Career Development.

Rachel chairs The Purple Parade Ltd (TPPL), Singapore’s largest movement that supports and celebrates abilities of persons with disabilities. This includes autism, intellectual disability, vision impairment, hearing loss, muscular dystrophy and neurological disability.

Since July 2020, Rachel Ong has been an elected Member of Parliament in Singapore, where she serves in the Government Parliamentary Committees of Defence, Foreign Affairs and Manpower.