Culture Building

Building a culture of trust where people and results are honored

Our Philosophy & Approach

Culture is to a company what soil is to a plant. Good soil nurtures the seeds, influencing how the plants grow, develop, and bear fruit.

When the soil (culture) of an organisation is healthy, people thrive. Even if the seed is not top quality, good soil will help the seed grow and develop. Culture creates an environment that will help each person achieve his potential. On the other hand, having a great team but not ensuring the health of the culture is like having good seeds planted in bad soil—no matter how good the seeds are, they will not thrive.

Culture creates an environment that will help each person achieve his potential

Building your company culture allows you to create good soil for your organisation. Your culture becomes a reflection of your organisation’s values, enabling practices, behaviours, and attitudes that are healthy and life-affirming. An environment where it is only natural for your people to flourish and grow.

The culture you create can determine the success of your organisation.

Culture building is an organization-wide process

Cultivating a culture of trust is a deliberate undertaking requiring organisation-wide commitment and participation, starting from the top. Leaders will need to be the role models and advocates for for the desired culture to be adopted and embraced by the rest of the organisation.

Culture can be taught and learned but will require the discipline of daily, consistent practice. It is not dependent on or created by a single personality. Culture is not built overnight but requires long-term investment and nurturing. It is intentional and the know-how can be acquired.

We developed a Culture of Trust framework to help other organisations. We start by diagnosing the strengths and opportunity areas in your organisational culture and co-create solutions with you to address them.

Culture can be taught and learned but will require the discipline of daily, consistent practice.

The Speed of trust

A Culture of Trust has positive effects on:

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Speed

how fast things are accomplished

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Cost

operational and people-related expenses

Trust takes time to cultivate, but when the culture of trust takes root, the organisation realises the impact of the transformation quicker. With improved relationships and better collaboration, productivity increases, cost is reduced. With improved performance and efficiencies come greater business results.

“Nothing is as fast as the speed of trust” - Stephen Covey

How do you know if you have a Culture of Trust?

Employee engagement surveys, be it internally conducted or by an external independent entity such as Great Place to Work® can give you feedback and assessments on company culture and measure your company’s trust level.

Great Place to Work®

ROHEI has a high trust index from Great Place to Work

As a practitioner, we live out the Culture of Trust. Recognised as a Great Place to Work for 4 consecutive years, our latest Trust Index reflects a level of trust (in the 90s range) that is significantly higher than the Great Place to Work® average of 80s. This high trust score led to a high engagement and low culture entropy score by another independent survey, recognising and validating us as a Top Employer Brand.

ROHEI ‘s Trust Index

93

Significantly higher than the Great Place to Work® average of 80s.

How can we help you?

We developed a Culture of Trust framework to help other organisations. It is the result of years of testing, failing, and learning. It brings us joy to come alongside fellow leaders as they seek to build a Culture of Trust in their organisations.

We start by diagnosing the strengths and gaps in your organisational culture and co-create solutions with you to address the opportunity areas.

Shared Ownership of Organisation Vision and Values

  • Vision and values of the organisation are clear, inspiring and communicated.
  • Staff resonate with, and are moved by the vision and purpose of the organisation.
  • Staff values are aligned to the organisation's, and embraced and lived out.

Trusted & Relationally Competent Leaders

  • The leader recognises that leadership is first designed to serve; a leader is humble, authentic, self-aware and secure, and thus able to earn trust.
  • A rare balance of being tough-minded yet tender-hearted; both courageous and caring.
  • An ability to resolve relational/people conflicts, skilled in restoring and building trust.

Cohesive teams that honour and help one another grow

  • People enjoy working with one another, understand and respect each other.
  • Put the interest of others before self, ascribe good intentions, able to resolve conflicts, courageous in speaking the truth.
  • People collaborate synergistically (not competitively) to take on challenges and achieve sustainable results, regard feedback as a gift, and support the growth of all.

People Flourishing In Their Lanes

  • Staff who are passionate, skilled in what they do and meet the organisation’s needs.
  • Their leaders trust, develop and empower them.
  • People are free from fear, and are innovative, entrepreneurial and resilient.

Culture of Trust

Emotionally-safe Environment

Shared ownership of organisation vision and values

Trusted and relationally competent leaders

Cohesive teams that honour and help one another grow

People flourishing in their lanes

How we help our clients

Global Insurance Company

culture building

We helped a global insurance company embrace and live out their value on customer-centricity through a company-wide values alignment workshop.

Urban Solutions Provider

culture building

We helped a leading urban solutions provider clearly communicate their values through an organisation-wide values intervention spanning several countries.

Institute of Higher Learning

culture building

We helped an IHL in Singapore build culture advocacy through staff engagement and alignment of organisational goals and vision so that everyone in the IHL resonates with & is moved by its vision and purpose.

The ROHEI work ethic demonstrated by every staff member is truly an example of the culture that every organisation wants to build. You feel hosted by the entire team when you hold a programme at ROHEI.

After the programme, staff and managers alike started to embrace our company core values in their leadership, which was seen in their daily communication and work execution. All these also led to improvements in our staff engagement, reduction of staff turnover and greater cross functional collaboration towards common business goals.

Head, Learning & Development
S$20 Billion Urban Solutions Provider