Multi-modal Learning Design
Designed to be highly engaging in both remote and face to face programmes, our learning experiences incorporate peer discussions, emotive and even tactile elements for learning to be dynamic, rich, and memorable. This ensures learning is caught, not just taught.
Why Choose Us?
The TCCD team's role is to manage and execute the design, development, and delivery of people development interventions. We journey with our clients in understanding their learning needs, co-creating solutions, and delivering experiential interventions that considers both business results and the people agenda. With our different specialisations - Training, Curriculum Development, and Coaching - we leverage on each other's strengths so we can serve as trusted and authentic learning partners.
Training, Consulting, Coaching and Curriculum Design
Business Development looks into the creation of long term value and relationships by bringing together the needs of our clients, ROHEI's offerings, and business sustainability. Through a consultative selling approach, we explore and journey with our clients to help uncover their needs from a holistic perspective. From there, we seek the best solutions that would help them enhance their human capital and ultimately their business.
Our Operations Department is run by 2 teams collaborating to complete every project and deliver our service beyond expectations.
The Guest Experience Team embodies the trait of hospitality. They ensure that our learning spaces are clean and well-maintained. They welcome guests and participants with a warm smile and perfect greetings. Lastly, they anticipate the needs of the participants and trainers during training. By coordinating with different departments, they are able to get logistic details, room setup requirements and do event or program hosting.
The Training Administration Team performs learning administration-related activities to support programmes. They foster relationships with various stakeholders to ensure compliance and adherence to quality policies and systems. They aim to deliver consistent quality service through a sustainable approach, and identify opportunities for improvement.
The Corporate Planning and Finance Team exists to maintain financial sustainability and promote preparedness. On top of managing accounting duties from invoicing to payables, the team coordinates with different department HODs to execute budgets and forecasts. They also support the management team by driving yearly planning exercises and providing analysis of financial and organisational data for strategic decision making.
The Human Resource department is a partner of the leadership team in implementing projects in the area of people development and management. They handle staff’s welfare and development, making sure that culture is preserved and people flourish in their lane.
Corporate Planning, Finance and Human Resources
The Project Management Team leads and manages the execution of every project, ensuring delivery within scope, budget, and timeline. The team facilitates clear communication among the project team members, who work closely with our clients and the ROHEI team to ensure the objectives of the programs are fulfilled.
Our marketing department’s role is to define, build, and grow the ROHEI brand. The team plays a key role in product development and partners with Business Development in growing revenue, increasing market share, and contributing to company growth and profitability.
As the bridge between ROHEI and its audience, the department helps build capabilities in consumer and customer research and understanding, identifying and nurturing our target market, and engaging our audience on various touchpoints and communication channels. The team is also responsible for internal communications—growing a strong brand, inside and out.
Lessons From Behind the Scenes
Amidst the pressures of working in a crisis, Esther gets her first dose of reality and reluctantly initiates a courageous conversation with a colleague.
What’s in a Glass?
What goes on behind the screen in creating a remote learning experience? Our trainer Esther takes you on an inside look at what she has been learning so far.
The ROHEI Oddity
You never know how odd you really are until you see yourself from another point of view. Esther shows us exactly that as she shares her experience becoming part of the strange new world called ROHEI.
Hold the Space, Safely
Esther shares her journey of understanding what it means to hold the space. More than just helping people feel better, it's about being present with the person's pain and thought.
Life Repurposed: Riding the Crisis Wave
Karen shares how she responded to the COVID-19 crisis at work and at home, repurposing life and embracing opportunities to learn and grow.
Giving and Receiving Feedback
Feedback is a Gift! Angel, Royston and Fran from the Guest Experience Team share some great tips that will make you want to share feedback with your colleagues.