Case Studies

The Financial Services Industry has been shown in surveys to have a bad reputation.

The image that was painted was that of an industry not accessible to its clients, slow to listen and not trustworthy. The Global Headquarters wanted to challenge that mindset by building trust with its clients through increasing customer centricity and
employee engagement.

A director wants to freshen the approach to assess the students' learning for a module teaching innovation to polytechnic students.

Instead of employing the conventional method of written examinations at the end of the module, he wanted to give a chance for all 2,500 students to demonstrate their innovation and creativity as well as for the lecturers to still be able to assess their learning in a consistent manner to give an exam grade.

Chief Executive of Strategy of a National Sports Organization wants to align all staff to corporate values and increase service excellence throughout the entire organization.

The program was to be fun and engaging and for staff to really be able to walk the values that were articulated to be priority for
the organization.

A leading polytechnic is receiving an increasing number of applicants for its talent development program and wants to start a camp to induct the successful applicants.

Given that the students are high potential individuals with the possibility of being awarded scholarships, the school wants to empower the students for their personal development as well as the areas of leadership and social excellence given their position of relative privilege.

Due to the layoffs from the economic downturn in 2009, there have been a significant number of professionals, managers, executives and technicians (PMETs) that have had trouble getting back into the workforce.

A Singaporean agency wanted to help them take the first step by strengthening their knowledge and skills relevant to job searching and overcoming any inhibiting mindsets preventing them from successfully finding employment.